How do I register online for personal banking services?

Now customers having at least one account can register online for retail (personal) Internet banking facility.


  • To register for Internet Banking facility in the OnlineSBM home page, click the New user Registration link.
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  • Please note that if your branch has provided the Internet Banking Preprinted Kit, you need not register online. Use the credentials in the preprinted Kit (PPK) to login to Internet Banking.
  • Click OK in the Alert Message Box.
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  • You are displayed a form to enter the OTP received in your mobile number.
  • Enter the OTP and click Confirm
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  • You are displayed a temporary username.
  • Make note of the username.
  • Create a login password. Ensure that it is 8 characters long and is a combination of upper and lower case alphabets, and contains at least one number and one special character.
  • Reenter the password to confim.
  • Click Submit.
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  • Registration is successful.
  • You are advised to login to Internet banking services with the temporary username and password.
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  • In the login form enter the temporary username.
  • Enter the login password and click Login
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  • Create a username of your choice to override the temporary username.
  • Select the checkbox to accept the Internet banking terms and conditions and click the Submit button.
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  • Set a profile password
  • Reenter the profile password to confirm.
  • Select a hint question for your profile from a choice of common questions.
  • Enter the answer for the hint question.
  • Enter your date of birth, place and country of birth.
  • Enter your mobile number as registered in branch records while opening the account.
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  • Your profile password and personal details are saved and you are displayed a confirmation page.
  • Click the Account Summary link the confirmation page
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  • You are displayed a system generated username.
  • Set the login password and click Submit.
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  • You are displayed a confirmation page.
  • Your temporary username and preprinted kit (PPK) number are also displayed in this page.
  • The confirmation page displays a link to the registration form. Download and print the form.
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